Facing issues while setting up Roku? Use these troubleshooting tips to complete a successful setup.
Before anything else, when you setup Roku, the foremost thing you have to find out is which sound/video format you ought to use for setting up your streaming player so that you don’t come across Roku no sound HDMI error.
Here are a few sound and video types available on most HDTV sets. Now, let us find out which format is accessible on your TV.
It is the greater quality visual and sound interface. High-Definition Multimedia Interface is the full form of HDMI. Taking all things into consideration, a single HDMI cable is used for communicating both video and sound signals. On the other hand, it can provide support for up to 1080p HD video playback on Roku media players which are tremendously well with 1080p compatibility.
The standard definition is meant to support ‘Composite’ because it needs the use of a simple RCA sound association. For those who are unfamiliar with the term, RCA stands for Root Cause Analysis. With the use of RCA, it is feasible to set up the essential driver.
Now you have become familiar with the pre-requirements. Let us help make you aware of some roku.comtroubleshooting steps to keep away from different setup errors such as “Purple Screen” or the “HDCP error”.
How to Fix “HDCP Error Detected” Error
- On the off chance that you’re streaming 4K Ultra HD video and unexpectedly, a purple screen Roku appears. In this case, review the instructions for setting up Roku player for 4K content and make the essential changes. In case that doesn’t help you, then move to the next step.
- Remove the HDMI cable from both the ends on the TV or AVR and the Roku player.
- Power off your TV and pull off the power cord.
- You may get Roku error if the HDMI connector or cable of your device is damaged.
- Thereafter, reconnect the two ends of the HDMI link.
Once done, try streaming the HD video on Roku again. Now you should not get any error message.
Troubleshooting Purple Screen Roku
The most frustrating issue these days is purple screen Roku. This annoying screen displays an error message that reads ‘HDCP unapproved Content Disable’. It is a result of a damaged HDMI cable or connector. You may also get this error due to connectivity issues with Roku.
Quick Tip: If an AVR (Audio/Video Receiver) or TV doesn’t provide support for High-transmission capacity Digital Copy Protection Technology (HDCP), this annoying screen comes in view. To get rid of this error, make use of different HDMI cables or connectors.
Roku Support: Set up Roku without Using the Credit Card Details
You can now activate Roku without Credit Card. Yes, it is true. The Roku installation without Credit Card is as simple as pie. All you have to do is simply log in to roku com link web address. Here, select the setup technique option. You will now see that credit card information is not needed anymore. Once done, you can easily proceed further with the setup process.
Completing the Roku Setup
At last, complete the setup by walking through the steps given below:
- As soon as the configuration process completes, restart your Roku device and choose the time zone.
- Next, save it as per your requirement.
- The appearing screen shows a Roku Activation Code.
- On your PC and pull up an internet browser.
- Head over to roku.com/link and sign in to your Roku account or make a new one.
- To finish the linking process without any error, go through the on-screen instructions accurately.
Afterward, your Roku player will restart automatically and a screen will show confirming that your device is all set to use. Make sure to complete the Roku WiFi setup before using the streaming player.
If you are still facing any issue while setting up your Roku streaming player, get Roku online help from our expert technicians at toll-free number 1-844-748-9017.